FAQ

Yes! Simply register for the event as usual. Following the event, all registered email addresses will be sent an email with a link to the video recording and CEU quiz. Watch the video recording and take the quiz included in this follow-up email to earn CEUs. The video recording may be re-watched multiple times.
No problem. This might happen if the register button is clicked more than once before the form is successfully submitted. Please write an email to virtualacademy@datafinch.com and a team member will issue your refund as soon as possible. Please allow 2-4 days for the credit to be posted to your bank account.
Yes, paid events are password protected so only paid registrants can attend the event live and earn continuing education units. Your unique meeting password is sent in an email message titled “Workshop Receipt” upon registering. Enter that password in the "It's Time to Join" box in order to join the event.
In the 10-15 minutes before the event, the upper right-hand corner of this page will say "It's Time To Join". Enter your email and the unique meeting password from the workshop receipt email you received when you signed up. The video player will open and begin streaming the event. Use the Live Chat on the right of the player to chat with other participants during the presentation. Use the Ask the Presenter a Question box below the player to submit a question for the presenter to answer.
DataFinch Virtual Academy is an Approved Continuing Education (ACE) Provider per the Behavior Analyst Certification Board, Inc.® (BACB®.) This event is classified as Type II continuing education. For more information, please visit www.bacb.com/maintain/continuing-education/.
If the presenter provided supplemental materials, there will be a green "Materials" button will be in the upper right hand corner of your browser window during the presentation. Click this button to begin a download of the materials to your computer. Registrants that did not attend live will receive a link via email to download the materials. Please note, presenters reserve the right to omit proprietary materials per their discretion.
Immediately upon the conclusion of the event, a yellow "Quiz" button will appear in the upper right-hand corner of your browser, linking to your individual quiz URL. Registrants who did not attend live should access their individualized quiz link in the follow-up email sent after the event. Once the quiz has been completed with a percentage correct of 80% or higher, your CEU certificate will be automatically generated. Download and save a copy of the CEU certificate to your computer, and don't forget to submit the details of your attendance in the BACB Gateway.
Find the event you are attending on the Virtual Academy website and click "More Information". On this page, look for the box that says "It's Time to Join" towards the top right. Press the Join Now button to launch the online streaming window.
Passwords are only required for paid events. Your unique password will be in the confirmation email you receive immediately upon registering. You will need to enter that password into the "It's Time to Join" box in order to join the event.
Yes! That is no problem. Simply register as usual and we will send a recording to the registrant email list 2-3 days after the event has concluded.
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